Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FNSIBK608 Mapping and Delivery Guide
Establish and maintain strategic networks and collaborative relationships

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FNSIBK608 - Establish and maintain strategic networks and collaborative relationships
Description
Employability Skills
Learning Outcomes and Application This unit describes the knowledge and skills required to establish and use strategic networks to support the insurance broking role of senior brokers in specialist and management roles. It includes identifying features of required strategic networks, identifying or establishing network links with key stakeholders and building strategic collaborative relationships.It applies to individuals who use well-developed networking, interpersonal, written and web-based communication skills within organisations of various sizes across a range of customer bases. Individuals may use networks for technical support, for business development and to identify as part of the insurance broking industry. Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance broking field of work and include access to:

common office equipment, technology, software and consumables

organisational records

organisational policy and procedures.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify relevant strategic networks
  • Determine nature and scope of networks and collaboration required with reference to brokerage service guidelines and business plans
  • Undertake research to identify and assess benefits and limitations of existing networks and their relevance to broking role and broking business goals
  • Identify networks and key stakeholders based on client requirements, service delivery and/or broking business objectives
       
Element: Establish network and collaborative links with key stakeholders and individuals
  • Prioritise collaborative relationships and networks on basis of their contribution to broking service role and business needs
  • Identify and initiate strategies to establish linkages with key networks and individuals, including peers
  • Establish working arrangements with selected networks and individuals within ethical framework
       
Element: Build strategic relationships to support and develop broking activity
  • Develop protocols for ongoing collaborative activity
  • Apply mix of interpersonal and technology based approaches to support networking and collaborative activity
  • Use information obtained from networks and collaborative activity to address identified client requirements
  • Develop ongoing networking strategies in proactive manner to support and develop broking business
       
Element: Review networks and collaborative activity
  • Establish criteria for reviewing effectiveness of networks and collaborative relationships
  • Apply criteria to review relative value of networks and collaborative activity to broking role and business objectives
  • Undertake cost–benefit analysis of networking and collaborative activity where appropriate
  • Use analysed results to inform future collaboration and networking activity and strategies
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify relevant strategic networks

1.1 Determine nature and scope of networks and collaboration required with reference to brokerage service guidelines and business plans

1.2 Undertake research to identify and assess benefits and limitations of existing networks and their relevance to broking role and broking business goals

1.3 Identify networks and key stakeholders based on client requirements, service delivery and/or broking business objectives

2. Establish network and collaborative links with key stakeholders and individuals

2.1 Prioritise collaborative relationships and networks on basis of their contribution to broking service role and business needs

2.2 Identify and initiate strategies to establish linkages with key networks and individuals, including peers

2.3 Establish working arrangements with selected networks and individuals within ethical framework

3. Build strategic relationships to support and develop broking activity

3.1 Develop protocols for ongoing collaborative activity

3.2 Apply mix of interpersonal and technology based approaches to support networking and collaborative activity

3.3 Use information obtained from networks and collaborative activity to address identified client requirements

3.4 Develop ongoing networking strategies in proactive manner to support and develop broking business

4. Review networks and collaborative activity

4.1 Establish criteria for reviewing effectiveness of networks and collaborative relationships

4.2 Apply criteria to review relative value of networks and collaborative activity to broking role and business objectives

4.3 Undertake cost–benefit analysis of networking and collaborative activity where appropriate

4.4 Use analysed results to inform future collaboration and networking activity and strategies

Evidence of the ability to:

apply wide ranging research skills to identify and evaluate potential networks and collaborative relationships against identified client and brokerage business needs

implement strategies to establish linkages and build relationships

apply information from networks and work undertaken in collaborative relationships to address client and business requirements

review results of networks and collaborations to determine future action plans.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe research activities designed to identify and analyse information on ethical standards, legal requirements and industry codes relevant to the insurance broking sector

outline leadership strategies that can be applied to the practical application of ethical standards in insurance broking

explain the process of benchmarking to monitor, review, analyse and diagnose ethical business practice

explain the application of conceptual thinking and reasoning skills in identifying ethical acceptable and unacceptable practices

outline the use of change management and innovation techniques to identify useful strategies to implement ethical standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify relevant strategic networks

1.1 Determine nature and scope of networks and collaboration required with reference to brokerage service guidelines and business plans

1.2 Undertake research to identify and assess benefits and limitations of existing networks and their relevance to broking role and broking business goals

1.3 Identify networks and key stakeholders based on client requirements, service delivery and/or broking business objectives

2. Establish network and collaborative links with key stakeholders and individuals

2.1 Prioritise collaborative relationships and networks on basis of their contribution to broking service role and business needs

2.2 Identify and initiate strategies to establish linkages with key networks and individuals, including peers

2.3 Establish working arrangements with selected networks and individuals within ethical framework

3. Build strategic relationships to support and develop broking activity

3.1 Develop protocols for ongoing collaborative activity

3.2 Apply mix of interpersonal and technology based approaches to support networking and collaborative activity

3.3 Use information obtained from networks and collaborative activity to address identified client requirements

3.4 Develop ongoing networking strategies in proactive manner to support and develop broking business

4. Review networks and collaborative activity

4.1 Establish criteria for reviewing effectiveness of networks and collaborative relationships

4.2 Apply criteria to review relative value of networks and collaborative activity to broking role and business objectives

4.3 Undertake cost–benefit analysis of networking and collaborative activity where appropriate

4.4 Use analysed results to inform future collaboration and networking activity and strategies

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine nature and scope of networks and collaboration required with reference to brokerage service guidelines and business plans 
Undertake research to identify and assess benefits and limitations of existing networks and their relevance to broking role and broking business goals 
Identify networks and key stakeholders based on client requirements, service delivery and/or broking business objectives 
Prioritise collaborative relationships and networks on basis of their contribution to broking service role and business needs 
Identify and initiate strategies to establish linkages with key networks and individuals, including peers 
Establish working arrangements with selected networks and individuals within ethical framework 
Develop protocols for ongoing collaborative activity 
Apply mix of interpersonal and technology based approaches to support networking and collaborative activity 
Use information obtained from networks and collaborative activity to address identified client requirements 
Develop ongoing networking strategies in proactive manner to support and develop broking business 
Establish criteria for reviewing effectiveness of networks and collaborative relationships 
Apply criteria to review relative value of networks and collaborative activity to broking role and business objectives 
Undertake cost–benefit analysis of networking and collaborative activity where appropriate 
Use analysed results to inform future collaboration and networking activity and strategies 

Forms

Assessment Cover Sheet

FNSIBK608 - Establish and maintain strategic networks and collaborative relationships
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSIBK608 - Establish and maintain strategic networks and collaborative relationships

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: